About Us
“We,” “us,” or “our” means THE NORTHSIDE NEIGHBORHOOD ASSOCIATION, INC., with its principal place of business located at PO Box 622, Lexington, KY 40588-0622, USA.
About This Privacy Policy
Your privacy is important to us. This Privacy Policy explains how we collect, use, and disclose your personal information in connection with our membership services and other activities. We collect personal information when you use our website(s), mobile apps, or other online/offline services and experiences (collectively, the “Services”).
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we use your personal information, please contact us via e-mail at info@northsidelex.com.
What Personal Information We Collect and How We Collect It
We collect personal information that you provide directly to us:
- Membership Information. If you apply for or renew membership with the Association, we will collect information such as your name, residential address, email address, phone number, household members (if applicable), and any other details needed to verify and administer your membership.
- Contact Information. If you sign up to receive our newsletter, emails, or text messages (whether as a member or non-member), we will collect your name, email address, mailing address, phone number, and any other information needed to contact you about the Services.
- Payment Information. To pay membership dues or register for Association events/services through our Services, you may need to provide us with payment details (such as bank account or credit card information). Please note that your financial information is collected and stored by a third-party payment processing company (e.g., Stripe). The use and storage of that information is governed by the third-party payment processor’s applicable privacy policy.
- Survey Information. You may provide us with personal information when you fill out forms, respond to surveys or questionnaires, provide feedback, or participate in Association events.
- Additional Interactions. We may also collect other personal information you choose to provide during your communications with us—for example, when contacting us by email, phone, or postal mail.
How We Use Your Personal Information
We use the personal information we collect for the following purposes:
- Membership Administration.
- To process and manage your membership application, renewal, and benefits.
- To keep a record of our members and facilitate membership communications (e.g., meeting announcements, event invites, neighborhood updates).
- Communications.
- To send you newsletters or other information about our neighborhood initiatives, programs, or events that we believe may interest you.
- To reply to your inquiries or customer service requests, or to send you notices, updates, security alerts, or support and administrative messages.
- Service Improvement.
- To monitor and analyze trends, usage, and activities in connection with our Services.
- To refine and improve our membership offerings, neighborhood events, and community outreach programs.
- Event Management.
- To facilitate events, workshops, and promotions, process registrations or entries, and provide related communications.
- Payments and Transactions.
- To process membership dues, donations, or other service payments in compliance with any agreements or contracts between you and us.
- To detect, investigate, and prevent fraudulent transactions and other illegal activities on the Services.
- Legal and Contractual Obligations.
- To carry out our obligations arising from any contracts entered into between you and us, including for billing and collection.
- To protect the rights and property of the Association, our members, and our community.
How We Share Your Personal Information
We may share your personal information in the following ways:
- With Service Providers.
- We share personal information with vendors, consultants, and other service providers who need access to such information to carry out work on our behalf (e.g., data analytics, marketing services, financial services). These providers are contractually obligated to safeguard your information.
- Association Committees & Leadership.
- Certain limited information (e.g., your name, neighborhood address, membership status) may be shared with Association board members or committee chairs for official Association business (such as meeting planning, volunteer coordination, or event invitations).
- Business Transactions.
- In connection with, or during negotiations of, any merger, reorganization, or transfer of all or a portion of our assets, your information may be transferred as part of that process.
- Legal Requirements.
- We may be legally required to disclose your personal information without your consent in certain circumstances (e.g., to comply with a court order, subpoena, or other legal process). We will only disclose your information if we have a good-faith belief that such sharing is required under applicable law.
Your Marketing Choices
We will send you marketing and neighborhood-related updates if you have asked us to do so or have provided your details in connection with membership. If you opt out of receiving marketing messages, we may still send you non-promotional, membership-related emails (such as updates about meetings, events, or other important notices).
- You may unsubscribe from marketing messages through a link included in the messages we send you.
- You can also ask us to stop sending marketing messages at any time by contacting us at info@northsidelex.com.
Retention of Your Data and Deletion
We will not retain your personal information longer than necessary for the purpose for which it was collected, including membership administration and community communications. When determining retention periods, we consider:
- The nature and sensitivity of the personal information.
- The potential risk of harm from unauthorized use or disclosure.
- The purposes for which we process your personal data.
- Any applicable legal requirements (e.g., record-keeping obligations).
We may retain certain personal information if it is necessary to comply with legal obligations, defend ourselves against legal claims, or maintain required records.
International Transfers
We are based in the United States. If you are located outside the United States and choose to provide personal information to us, we will ensure that any transfer of personal information to or from countries outside of the U.S. is done so pursuant to appropriate safeguards and in accordance with applicable law.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy from time to time. We will post any revised version of the Privacy Policy on our website, and the updated Policy will be effective as of the date it is posted. Please check this page occasionally for the latest information on our privacy practices.
Contact Us
If you have questions or concerns about the information in this Privacy Policy, our handling of your personal information, or your choices and rights regarding such use, please contact us at:
THE NORTHSIDE NEIGHBORHOOD ASSOCIATION, INC.
PO Box 622
Lexington, KY 40588-0622, USA
info@northsidelex.com